Source Articles and Publications

Association for Training and Development (ASTD)

How a business thinks about its employees has changed. We now deal with human capital, not employees. In our knowledge economy, we understand how important people are. Yet, how effective are we at discussing and developing the performance of our human capital? People are the biggest expense on the balance sheet and can make the biggest impact on the balance sheet. Therefore, developing and driving managers who deal with performance issues is essential to business growth and profitability. OD/Leadership Network News

Harness the Power of Coaching

Want to make average performance great? Want to significantly improve individuals’ behaviors and skills? Is coaching an ideal and not a reality in your organization? The five-step method presented in this Info-line will show you the right way to coach and enable you to make coaching a vital part of your organization’s culture. Achieve the extraordinary outcomes that coaching can produce! Chief Learning Officer Magazine

Performance Coaching: The Missing Link to Level 3 Impact

Donald Kirkpatrick single-handedly delivered to the training and development community a way to formally evaluate an organization’s investment in learning way back in 1959. His four-level model has stood the test of time as being the cornerstone approach for training-program evaluation. His “levels” have become training-industry vernacular for any organization that walks the talk of quality development. And yet, I’d like to refocus on why we do this—why we engage in this process. Often nowadays, we amalgamate the true reasons for measurement in what has now become the fifth level of measurement—the all-powerful, killer validation, the return on investment (ROI).